1. Strategic Leadership & Governance
- Develop and execute the department's strategy, roadmap, and operating plan aligned with LFVN's digital transformation strategy.
- Establish governance frameworks, development standards, policies, procedures, and controls for digital application development.
- Define departmental priorities, allocate resources, and monitor execution effectiveness.
- Ensure compliance with internal policies, regulatory requirements, information security standards, and audit recommendations.
2. Digital Solution Development
- Lead design, development, enhancement, and maintenance of digital channels, customer-facing applications, and digital platforms.
- Drive adoption of modern software architecture, scalable development practices, and emerging technologies.
- Oversee software development lifecycle (SDLC) activities to ensure quality, efficiency, and timely delivery.
- Ensure solution architecture supports business scalability, security, and operational resilience.
3. Platform Engineering & DevOps Management
- Establish and continuously improve CI/CD pipelines, DevOps practices, release management, and deployment automation.
- Enhance system reliability, observability, monitoring, and incident recovery capabilities.
- Standardize development, testing, deployment, and environment management processes.
- Promote engineering excellence and automation across development teams.
- 4. Integration & API Management
- Oversee enterprise integration architecture and API development standards.
- Ensure secure, scalable, and maintainable integration solutions between internal and external systems.
- Monitor API performance, availability, and service quality.
5. People Management & Capability Development
- Build a high-performing engineering organization through effective leadership, coaching, and succession planning.
- Define performance objectives and evaluate departmental performance.
- Develop technical capabilities and career development plans for team members.
- Foster a culture of innovation, accountability, collaboration, and continuous improvement.
6. Budget, Risk & Vendor Management
- Manage departmental budget, resource planning, and cost optimization initiatives.
- Identify and mitigate technology, operational, cybersecurity, and project risks.
- Manage relationships with technology vendors, consultants, and outsourcing partners.
- Evaluate vendor performance and ensure delivery quality against agreed service levels.
7. Stakeholder Management
- Collaborate with business units, IT teams, and external partners to deliver digital initiatives.
- Provide regular updates to executive management on project status, risks, performance, and key achievements.
- Support strategic decision-making through technology expertise and recommendations.
1. Education
- Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Information Systems, or related disciplines.
- Master's Degree is preferred.
2. Experience
- Minimum 10 years of experience in software engineering, application development, or digital technology.
- Minimum 3 years in leadership or department management roles.
- Proven experience in digital transformation, software delivery, DevOps, cloud platforms, and enterprise integration.
- Experience managing large-scale application development teams and vendor partnerships.
3. Professional Skills and Competencies
- AWS / Azure / Google Cloud Certifications.
- PMP, Agile, Scrum, SAFe.
- DevOps, Kubernetes, Cloud Architecture Certifications.
- TOGAF, ITIL, CISSP, or equivalent certifications.
